Terms of Purchase & Refund Policy
By purchasing any product, service or consultation from Bride Appeal, LLC ("Service Provider" or "Bride Appeal"), you (“Client”) agree to the terms and conditions as set forth in this Agreement:
The following terms apply in the absence of a formally written and signed agreement directly between the Client and Service Provider for the service purchased. In the case that a signed written agreement has been executed for the specific service purchased between the Client and Service Provider, that signed and executed agreement will override these terms.
Refunds & Terms
Free Products, Trainings & Programs
There is absolutely no warranty, guarantee, refund, credit or exchange of any kind available for content, products, trainings or programs offered without a monetary exchange. Access and consume at your own risk and consult legal counsel before doing so.
Paid Products & Services
The refund policy and purchase terms for each individual digital, electronic, physical product or service will usually be outlined in the product's or service's sales page or description online. If no refund policy or purchase terms are outlined on the sales page for the item you're purchasing, then the following terms will apply, according to the type of product or service you purchase:
> Digital Downloads
Unlike a physical product one might return in a store, digital files can't be returned. Once they are received, the Client has use of them indefinitely. For this reason, there are no returns, refunds or credits offered on digital or electronic products, once the Client has been provided digital media files and/or documents via download, email delivery or other method.
Please read product descriptions thoroughly before purchasing and contact us with any questions you have before purchasing to ensure you'll be pleased with your decision, since no refund will be granted should you change your mind.
> Hosted Digital Content
For any digital product, course, program or offering which is hosted online and for which there are no digital files available for permanent download, the Client has 30 days from the date of purchase to request a refund.
All refund requests must be accompanied by tangible proof of consistent and thorough implementation of the lessons learned, because if you don't implement the strategies learned, they can never work for you. Not all strategies are designed to produce immediate results, therefore, the appropriate amount of time and consistent action must have passed in order for an evaluation of results to be considered.
There are no credits or exchanges awarded on cancellation and/or refund requests for hosted digital content and Bride Appeal™ reserves the right to decline Client from future purchases.
Please do not enroll in an educational course or purchase any digital content to satisfy a curiosity. Before purchasing, please be absolutely certain that you have both the time and dedication to consistently implement the concepts shared and be sure to contact us with any questions you may have before making your purchase.
Recurring memberships are provided as-is. No refunds, returns or credits are offered for membership dues already paid.
Client may cancel at any time with at least 5 business days notice prior to the next billing date, upon which future debits will be cancelled. Cancellation requests are received and reviewed during normal business hours Monday through Friday, 9:00am - 4:00pm Central Time (CDT). Holidays and office closings are considered outside normal business hours.
Memberships may only be cancelled once the Client has fulfilled their initial commitment, based on the promotion or offer in effect at the time of membership enrollment. For instance, sometimes additional bonuses and gifts will be offered as an enrollment incentive in exchange for a commitment of several months membership. In this case, the Client will continue to be debited monthly membership dues until the initial minimum commitment is met.
> Live Trainings, Classes & Workshops
No refunds, credits or exchanges are available for cancellations on registrations to live events, whether in person or virtual. A transfer of registration to another individual is possible with prior written consent from Service Provider.
> Services & Consulting
You are bound by the terms of the contract you signed when enlisting Service Provider for services, mentoring and/or consulting. If no agreement was signed, the following terms apply:
All service deposits and installments are non-refundable, as we will be declining other projects and opportunities to make room for the delivery of yours as well as setting aside the appropriate resources needed to fulfill our commitment to you, which may include an upfront financial investment on our part.
Services and consulting will be delivered to the best of the Service Provider's understanding. Should disputes arise, Service Provider reserves the right to cancel services immediately, upon which a refund will be issued within 45 days of cancellation for any services not already performed, excluding the non-refundable deposit. No refunds, credits or exchanges will be provided for services performed, including any time spent by Service Provider working on services and Client projects.
Should Client decide to terminate services, a 30 day written notice will be required. At the discretion of the Service Provider, services may continue to be delivered throughout the 30 day notice period and Client will be billed or debited accordingly. Following the 30 day notice, billing and debits to the Client will cease.
> Individual Consultations
In the case of individual consultation sessions purchased, refunds may be requested within 7 days if the consultation has not already been scheduled on a specific calendar date.
Individual consultation meetings must be held within 30 days of purchase or fee is forfeited by client. Client or Service Provider may request a one-time-only rescheduling with 2 business days notice. Requests to reschedule with less than 2 business days notice may be declined by either party.
Fee is forfeited by Client in the case that they fail to attend the consultation. Fee is refunded by Service Provider (issued within 7 business days) in the case that they fail to attend the consultation, unless Client accepts an invitation to reschedule.
Should Service Provider need to cancel a consultation with 2 business days notice, a full refund will be issued within 7 business days.
Single, individual consultation session purchases exclude email consulting and all other services and products. Recordings for consultations not provided or guaranteed.
Copyright & Non-Disclosure
All materials, information, strategies and processes to which Client is exposed during the course of service delivery or product consumption are proprietary, copyrighted and owned by Service Provider. Client agrees not to disclose such information to any third party, in compliance with copyright laws.
Copying or reproducing any of the aforementioned copyright-protected materials and information is strictly prohibited and Client agrees not to do so without the express written and signed permission by authorized parties of Service Provider. The absence of a copyright notice on any given page or material should not be construed as an absence of copyright. Violation of these copyrights may result in civil litigation, substantial penalties and criminal prosecution.
Client agrees not to distribute, share, sell, rent or use Service Provider ideas, strategies or content for a current or future competing business. Client understands that Client’s only right is to apply the principles and ideas learned toward the improvement of Client’s own non-competing business, should Client choose to do so.
Client, Client’s employer, partners, employees, subsidiaries or any members of Client’s organization which may become exposed to concepts and information shared in Service Provider programs and services, whether directly or indirectly, agree not to copy or use any of this proprietary information for any venture or activity, whether for profit or not for profit, which may be competitive in nature, without the prior written consent of Service Provider.
Client agrees not to share, sell, rent, distribute or give away any of Service Provider’s proprietary, copyrighted or sensitive information to any third party, including those that might use it to create a competitive product, service or company. This may include but is not limited to marketing or business strategies
Client agrees not to distribute, share or post this information to any website, software, blog or application of any kind.
Testimonials & Case Studies
Client acknowledges that their willingness to share a testimonial and any associated imagery (ex. headshot or logo) with Service Provider is considered permission to share and publish that testimonial and imagery publicly, in any medium, online or offline.
Client gives Service Provider permission to share results achieved for or by Client as a result of services performed or concepts learned as a public case study to demonstrate effectiveness of methods and services, with the understanding that specific currency amounts will not be disclosed without written permission, but relative revenue growth may (ex. percentages). Some information that isn’t also available publicly through various tools and resources may be kept anonymous at Client’s request, if agreed upon in writing.
Indemnification/Release of Liability
Client shall indemnify, defend and save Service Provider harmless from any and all suits, costs, damages or proceedings, including, but not limited to, Service Provider’s services, pertaining to any and all litigation in which Client is a party. Client shall pay all expenses incurred by Service Provider including, but not limited to, all attorneys’ fees, costs and expenses incurred should Service Provider be named a party in any litigation to which Client is a party. Client shall further indemnify and hold harmless Service Provider and its agents, officers and directors from liability for any and all claims, costs, suits and damages, including attorneys’ fees arising directly or indirectly out of or in connection with the operation of Client, and from liability for injuries suffered by any person relating to Client. This agreement to indemnify Service Provider is not limited to any acts or omissions, statements or representations made by Service Provider in the performance and/or nonperformance of Service Provider’s duties hereunder and relating to all contractual liabilities, which may be alleged or imposed against Service Provider. All reasonable precautions will be taken to safeguard the property entrusted to Service Provider. In the absence of negligence, however, Service Provider will not be held liable for loss, destruction or damage of any kind resulting from items which are lost or delayed in transit, whether such transit is electronic, fax, mail or otherwise, nor for unauthorized use by others of such property. Service Provider will not be held liable for any incidental, consequential or indirect damages, including without limitation damages for loss of profits, business interruption, loss of information, plagiarism, etc. Service Provider will not be held liable for typographical omissions or errors.
Every effort has been made to accurately represent Service Provider services and its potential. There is no guarantee, express or implied, that Client will earn any money, increase in search engine rankings or gain additional website traffic as a result of any Service Provider services, mentoring or guidance provided. Examples and testimonials provided verbally, in writing, online or through Service Provider website are not to be interpreted as a promise or guarantee of earnings or specific results; Client’s results may vary from other Clients. Earnings, search engine rankings and website traffic are influenced by a number of factors, many of which are outside the control of Service Provider.
Client is responsible for decisions made about Client’s work, website, marketing activities and business. Service Provider will not be held liable for the success or failure of Client’s business.
Service Provider and its partners, subsidiaries and owners disclaim any warranties, express or implied, merchantability or fitness for any particular purpose. Service Provider shall in no event be held liable to any party for any direct, indirect, punitive, special, incidental or other consequential damages arising directly or indirectly from any use of the suggestions or content provided in program materials, consultations, services or other assets (ex. Service Provider website etc.), which are provided “as is”, and without warranties.
As always, the advice of a competent legal professional should be sought.
Bride Appeal, LLC, is a Michigan Limited Liability Company. Client and Service Provider agree that any controversy or dispute arising among Client and Service Provider under this agreement will be resolved by arbitration conducted in the U.S. state and county chosen by Service Provider and its legal counsel, in accordance with the rules of the American Arbitration Association, and judgment on the award rendered by the arbitrators may be entered in any court having jurisdiction.
However the parties acknowledge that the remedy at law for a breach or threatened breach of any of the covenants set forth in the Non Compete, Non Disclosure and Confidentiality sections of this contract would be inadequate and that in the event of a breach or attempted breach of any of the covenants set forth in the Non Compete, Non Disclosure and Confidentiality terms such covenants may be enforced by a temporary and/or permanent injunction in an action in equity.
If you have any questions regarding these Terms of Service, please contact Bride Appeal™ via firstname.lastname@example.org.